Get started
Quickstart guide
Create a workspace, configure the first brand, run a scan, and find the first useful action.
1. Create your workspace
Sign in, answer the short onboarding questions, then enter your product name, canonical website, category, target country, and language. Use the country and language that match the customers whose answers you want to observe.
2. Add competitors
Add the products buyers actually compare with yours. Start with three to five direct competitors; add category leaders when they regularly appear in buyer conversations even if they serve a different segment.
3. Generate and review prompts
Generate a starter set, remove questions that do not represent real buying intent, and add language you hear in sales calls, support tickets, community discussions, and customer interviews.
4. Run the first scan
The first scan creates the baseline. Open Answers to inspect individual results, Analytics for aggregate movement, Citations for sources, and Fixes for prioritized work.
- Do not judge the program from one prompt
- Treat the first run as a baseline, not a verdict
- Verify surprising findings in the underlying answer before acting